Purchase Conditions

Our company guarantees the perfect condition of all its products.

The prices on our website are including VAT.

Prices valid, except typing errors.

SILVARITA has the right to change prices depending on market fluctuations, discounts or any other factor that may influence the modification.

Once confirmation of the order is recieved, SILVARITA will issue a confirmation email and the delivery will be made within the deadlines.

Returns


Once the order has been delivered to the customer, you have the legal right to return the product within 15 days and if not entirely satisfied. In this case, the customer is required to notify by email (hola@silvarita.com) and to return the product in perfect condition, including the original packaging and invoice. After checking the status of the product, SILVARITA will refund the customer the amount paid within 15 days of receipt.
The hams and shoulders must have a weight greater than 85% of the original weight in order to be exchanged or refunded and be returned in original packaging.
It is recommended that, in the case of items that were not vacuum-packed, that they are removed from their packaging for a maximum of two days after receiving the product and kept in a cool, dry place or according to the temperature that is recommended in the product's technical specifications (available on request).
The weights of whole hams and shoulders are approximate and may vary +/- 250 grams.

Shipping and shipping costs 

Delivery times indicated are approximate and are calculated from the time the goods leave our warehouses. Items can be despatched either for 24hrs or 48/72hrs delivery.

Shipping costs will be shown on the purchase confirmation page, once the user has entered the delivery address.

 

Forms of payment

You can make your purchases with Visa, Visa Electron or Mastercard. You can also use Paypal or make a bank transfer.

If you choose the option to pay by bank transfer you will receive an email with our bank details and the amount. With this information you can make the bank transfer to our account and your order will be sent when the transfer is confirmed.